Mobile Taxi app. To collaborate, you need to install the app at Link (Android 4+)
Commission is deducted from the program account after each order is completed
from 8-15% of cash orders;
8% of non-cash orders of our fleet;
20% of partner non-cash orders;
2.5% commission of the payment system for transferring funds to the card; deducted from the transfer amount.
three types of subscription fees for using the app
2 UAH per day on a permanent basis;
4 UAH per day upon at least one completed order;
20 UAH per week upon at least one completed order.
the account can be replenished at terminals or by non-cash orders. Funds on the account are always available for withdrawal. The maximum negative balance is -0 UAH, after which the program will be blocked.
PRIVAT24 (Privat24: menu – My Payments-create a new payment – find a company);
search for “Nazari”in the terminal.
the ID for adding funds to your account is a call sign.
receiving and executing orders
ways to receive an order
Auto-Capture-automatically accepts orders from the air according to the filter conditions.
Ether-manually selecting orders based on the filter.
orders are displayed on the air without taking into account road junctions.
orders for auto-pick-up come with road junctions in mind.
order with a fixed rate – the cost, mileage, and addresses are already known.
orders “by city” – recalculated by taximeter or through the service.
cash – payment in cash;
non – cash-credited to the program’s account.
to correctly calculate downtime, you must:
by Feed time via the “Enable downtime”setting;
when a passenger gets into the car, click the “end idle time”button.
downtime is taken into account if there were more than 5 minutes between pressing “enable” and “end”. To calculate intermediate addresses, we use the same functionality: “enable downtime” and “end downtime” (the time is summed up).
after the calculation, a message is received in the program: the number of minutes of downtime, as well as the cost (before and after).
if the client asks you to make a stop along the route, you can enable automatic downtime.
if the client asks you to completely change the route, you need to contact support using the hot button “continue route” and the manager will process your request.
You can cancel the accepted order within 2 minutes after it is accepted.
there are penalties for a broken order that the driver took but failed to fulfill.
passenger failure. If you were unable to complete the order due to the fact that the customer did not leave or did not answer the call, please contact information support with a request to withdraw the order. We recommend sending messages in the program.
penalties for a failed order, for a false call to Baikal, for a false request via hot buttons and text messages
number of breakdowns
3rd and more
* the Company reserves the right to make changes to the terms and amount of fines
the term “order failure” refers to the absence of the car at the appointed time, late cancellation of the order, or delay of more than 5 minutes.
absence of a car at the address for more than 5 minutes from the delivery time;
customer’s refusal due to the driver’s delay of more than 5 minutes from the delivery time;
late request to withdraw an order for any reason (flat tire, car malfunction, stuck in the snow, stopped by the police, etc.):
withdrawal of the order after 3 minutes from the moment of acceptance of the standard order;
removing a pre-order when there are less than 15 minutes left before the delivery time.
exceptions that do not apply penalties to the partner driver:
error in the program. You need to provide a screenshot confirming the technical failure;
you have warned the client about the delay in advance and received their consent to wait;
the customer placed the order incorrectly. For example, you entered the address incorrectly or didn’t specify additional conditions (meeting with a sign, transporting an animal, etc.).
in case of failure of the order, a warning or fine is applied to the driver.
communication with support
if you have any questions related to order fulfillment, please contact the support service 24/7: +380 (93) 177 0530 or2323 from mobile